CompliantRx

Security & Compliance You Can Trust

Protecting Your Data. Powering Your Peace of Mind
Whether you're reviewing patient records, submitting claims, or generating audit documentation, you can trust that your data is protected.

At CompliantRx, security and compliance aren’t just features—they’re the foundation of everything we do. As a healthcare technology partner serving durable medical equipment (DME) providers, we’re committed to safeguarding protected health information (PHI) and ensuring full compliance with regulatory standards like HIPAA.

How We Protect Your Data at Every Level

Built for Healthcare, Secured for Compliance

 

We’ve implemented a layered security framework combining administrative, technical, and physical protections to ensure the confidentiality, integrity, and availability of your data. Our platform was designed with security and healthcare compliance in mind—because we know what’s at stake.

  • End-to-End Encryption: All data is encrypted both in transit and at rest using AES 256-bit encryption, the same standard used by the military.
  • Access Control & User Permissions: Our platform enforces least privilege access to ensure only authorized personnel can access sensitive data
  • Penetration Testing: Third-party ethical hackers conduct regular penetration tests to identify and resolve vulnerabilities before they can be exploited.
  • System Logging & Audit Trails: All access to PHI is logged and traceable to ensure accountability and transparency in data handling.
  • Data Minimization: We collect only the minimum data required to perform our services, nothing more.

Governance, Risk & Compliance (GRC) Program

Oversight from the Top, Compliance Across the Board

Security isn’t just an IT initiative—it’s part of our company DNA. CompliantRx has a dedicated Governance, Risk, and Compliance (GRC) committee composed of cross-functional executives, including our Advisory CISO, who brings deep experience in healthcare cybersecurity. This committee meets regularly to guide, monitor, and evolve our security program as we scale.

Learn more about how our AI Medical Record Review and Addendum Intelligence features support compliance through automation and audit readiness.

Proactive Risk Management

Identifying and Addressing Threats Before They Happen

We take a proactive stance when it comes to risk. Through regular risk assessments, CompliantRx continuously evaluates threats to the confidentiality and integrity of PHI. This allows us to make improvements before issues arise—minimizing your risk and ours.

We’re committed to building a platform that not only keeps up with regulatory requirements but stays ahead of them.

Looking Ahead

Committed to Growing with Confidence

As part of our continued investment in security and transparency, we are actively pursuing SOC 2 certification—a widely recognized auditing standard that confirms we follow industry best practices in data security, availability, and privacy.

When you work with CompliantRx, you’re not just getting advanced compliance tools—you’re getting a partner that’s built for longevity and trust.

Designed for DME Compliance

Security That Strengthens Your Workflow

Security shouldn’t slow you down. At CompliantRx, our platform is designed to help you move faster—with the confidence that your data is protected and your processes are compliant.

  • HIPAA Compliant by Design
  • Purpose Built for DME Operations
  • Scalable as Your Business Grows

See how our solutions work together to streamline DME compliance across your team.

Have Questions About Security or Compliance?

We're Here to Help.

Our team is available to answer your security questions, provide documentation, or help you understand how our platform aligns with your internal requirements.

Let's talk. Contact us for more information.

What Our Clients Are Saying

Real Experiences, Real Results: How CompliantRx Empowers DME

Megan Dixon, Director

Time savings is valuable. If I save 20 minutes reviewing records, that is one more order that I can process in a day.

Matt Edwards, CEO

Medical record reviews are highly manual and time-consuming, making it easy to miss something. A tool like CompliantRx is a major perk for back-office efficiency and reducing human error.

Ashley Brown, Director
CompliantRx’s machine learning highlights missing criteria, prompts quick provider follow-up, and ensures records are accurate and audit-ready without re-
educating providers.
FAQ

Your CRx Questions, Answered

Still Have Questions?

Reach out to us for personalized answers and support. We're here to make compliance simple and stress-free

Contact Us

How does CompliantRx improve compliance accuracy?
CompliantRx leverages AI-powered tools like Ask Noel to ensure medical records meet payer-specific requirements. By automating compliance workflows, we help you reduce errors, avoid costly claim denials, and stay audit-ready.
Is CompliantRx suitable for small to mid-sized DME suppliers?
Absolutely. CompliantRx is designed to scale with your business, offering solutions tailored to the unique challenges of small and mid-sized DME suppliers. Our platform is simple to implement and doesn’t require technical expertise.
How does the platform handle updates to compliance regulations?
CompliantRx is continuously updated to reflect the latest changes in LCD and NCD criteria, ensuring you’re always working with the most accurate and up-to-date compliance requirements.
Can I integrate CompliantRx with my existing systems?
Yes! Our solutions are designed to integrate seamlessly with most electronic health record (EHR) systems. This allows you to streamline your workflows without disrupting your current operations. CompliantRx makes a set of open APIs available to allow for further connectivity with other tools.
How quickly can I expect results after implementation?
Many of our clients see improvements within the first 30 days, including reduced administrative burden, faster claim approvals, and enhanced audit readiness.
Is CompliantRx secure?
Yes. Security and compliance are our top priorities. Our platform is fully HIPAA-compliant and built to protect sensitive patient data.
How does CompliantRx handle different payer requirements?
Our solutions are tailored for payer-specific compliance. Ask Noel provides real-time guidance based on the unique documentation needs for Medicare and private payers, ensuring accurate and complete submissions.
What makes CompliantRx different from other compliance solutions?
Unlike competitors, CompliantRx was built for the DME industry by experts who’ve lived and worked in it. Our solutions prioritize compliance, accuracy, and scalability, empowering your team to focus on patient care instead of paperwork.